TracFone Wireless: The operator did not complete all the data*need...
A TracFone Wireless customer review by GetHuman user ~Gloria Wynn from November 23rd, 2017
Background on ~Gloria Wynn's case
GetHuman: ~Gloria Wynn - can you tell our other TracFone Wireless customers when your case took place?
~Gloria Wynn: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Gloria Wynn a list of common TracFone Wireless problems)
~Gloria Wynn: "Pay bill" was why I was trying to call.
~Gloria Wynn's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gloria Wynn: The operator did not complete all the data*needed to activate the phone & left me hanging for **-** minutes, telling me to call back in ** minutes. There isn't but * **-minute segments in one hour. You need someone a customer can talk to about such a problem, then it would save time & money for both parties.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Gloria Wynn: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gloria Wynn: I'd give them a two out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Gloria Wynn: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Gloria Wynn: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gloria Wynn taken from his TracFone Wireless customer service problem that occurred on November 20th, 2017.