TracFone Wireless: Tried to reactivate phone and buy minutes. I ga...
A TracFone Wireless customer review by GetHuman user ~Ripping Mad from November 24th, 2017
Background on ~Ripping Mad's case
GetHuman: ~Ripping Mad - can you tell our other TracFone Wireless customers when your case took place?
~Ripping Mad: Yes I can. It was morning, on November 17th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Ripping Mad a list of common TracFone Wireless problems)
~Ripping Mad: "Refund" was why I was trying to call.
~Ripping Mad's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ripping Mad: Tried to reactivate phone and buy minutes. I gave her correct number but wrong phone was activated. I have to make ANOTHER CALL!!
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~Ripping Mad: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ripping Mad: I'd give them a three out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~Ripping Mad: For that I would say five out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~Ripping Mad: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ripping Mad taken from his TracFone Wireless customer service problem that occurred on November 17th, 2017.