TracFone Wireless: rep was helpful but did not fully resolve issue.
A TracFone Wireless customer review by GetHuman user ~mr potato head from November 26th, 2017
Background on ~mr potato head's case
GetHuman: ~mr potato head - can you tell our other TracFone Wireless customers when your case took place?
~mr potato head: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~mr potato head a list of common TracFone Wireless problems)
~mr potato head: "Pay bill" was why I was trying to call.
~mr potato head's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mr potato head: rep was helpful but did not fully resolve issue.
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~mr potato head: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mr potato head: I'd give them a five out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~mr potato head: For that I would say one out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~mr potato head: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mr potato head taken from his TracFone Wireless customer service problem that occurred on November 17th, 2017.