TracFone Wireless: this does not work I had this phone for about...
A TracFone Wireless customer review by GetHuman user ~not happy from November 24th, 2017
Background on ~not happy's case
GetHuman: ~not happy - can you tell our other TracFone Wireless customers when your case took place?
~not happy: Yeah. It was late at night, on November 21st.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~not happy a list of common TracFone Wireless problems)
~not happy: "Technical support" was why I was trying to call.
~not happy's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~not happy: this does not work I had this phone for about * years I do know what my password so icannt get my voicemail so nobody cares that is what people call good service they can stuff up where the does not shine too bad we can not get decent service
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~not happy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~not happy: I'd give them a three out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~not happy: For that I would say four out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~not happy: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~not happy taken from his TracFone Wireless customer service problem that occurred on November 21st, 2017.