TracFone Wireless: tracfone service is horrible , can't speak to a...
A TracFone Wireless customer review by GetHuman user ~winston kaya from November 27th, 2017
Background on ~winston kaya's case
GetHuman: ~winston kaya - can you tell our other TracFone Wireless customers when your case took place?
~winston kaya: Yes. It was morning, on November 26th.
GetHuman: Did you reach out to TracFone Wireless, and if so, how?
GetHuman: And which of these common TracFone Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~winston kaya a list of common TracFone Wireless problems)
~winston kaya: "Service problem" was why I was trying to call.
~winston kaya's review of TracFone Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's TracFone Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~winston kaya: tracfone service is horrible , can't speak to a live person .*the auto voice service is just as horrible , there is no options to speak to a live person , even your survey .
GetHuman: Let's quantify your experience contacting TracFone Wireless. On a scale of 1 to 5, how easy is it go get help on a TracFone Wireless problem?
~winston kaya: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~winston kaya: I'd give them a four out of five on communication.
GetHuman: And what about TracFone Wireless's ability to quickly and effectively address your problem?
~winston kaya: For that I would say three out of five.
GetHuman: And finally- any advice for other TracFone Wireless customers?
~winston kaya: Call them early in the day or late. Don't forget any personal or account information you might need for TracFone Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~winston kaya taken from his TracFone Wireless customer service problem that occurred on November 26th, 2017.