Trader Joe's: Speaking one on one to a human that really care...
A Trader Joe's customer review by GetHuman user ~Baton Rouge TJer from November 22nd, 2017
Background on ~Baton Rouge TJer's case
GetHuman: ~Baton Rouge TJer - can you tell our other Trader Joe's customers when your case took place?
~Baton Rouge TJer: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Trader Joe's, and if so, how?
GetHuman: And which of these common Trader Joe's customer issues best describes the reason you wanted to talk to them?
(Shows ~Baton Rouge TJer a list of common Trader Joe's problems)
~Baton Rouge TJer: "Change order" was why I was trying to call.
~Baton Rouge TJer's review of Trader Joe's customer service
GetHuman: So how would you sum up your experience for GetHuman's Trader Joe's customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Baton Rouge TJer: Speaking one on one to a human that really cares about the company they work for and the customer is rewarding.
GetHuman: Let's quantify your experience contacting Trader Joe's. On a scale of 1 to 5, how easy is it go get help on a Trader Joe's problem?
~Baton Rouge TJer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Baton Rouge TJer: I'd give them a five out of five on communication.
GetHuman: And what about Trader Joe's's ability to quickly and effectively address your problem?
~Baton Rouge TJer: For that I would say five out of five.
GetHuman: And finally- any advice for other Trader Joe's customers?
~Baton Rouge TJer: Call them early in the day or late. Don't forget any personal or account information you might need for Trader Joe's to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Baton Rouge TJer taken from his Trader Joe's customer service problem that occurred on November 17th, 2017.