TransUnion: I feel pleased with the faster service. But I a...
A TransUnion customer review by GetHuman user ~Post my comment from November 25th, 2017
Background on ~Post my comment's case
GetHuman: ~Post my comment - can you tell our other TransUnion customers when your case took place?
~Post my comment: Yes. It was afternoon, on November 22nd.
GetHuman: Did you reach out to TransUnion, and if so, how?
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~Post my comment a list of common TransUnion problems)
~Post my comment: "Question" was why I was trying to call.
~Post my comment's review of TransUnion customer service
GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Post my comment: I feel pleased with the faster service. But I am really confuse in WHY the person at ***-***-**** asked for my Social Security *???
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~Post my comment: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Post my comment: I'd give them a five out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~Post my comment: For that I would say two out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~Post my comment: Call them early in the day or late. Don't forget any personal or account information you might need for TransUnion to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Post my comment taken from his TransUnion customer service problem that occurred on November 22nd, 2017.