TransUnion: **** pore service all they want is letters don...

A TransUnion customer review by GetHuman user ~pissed off from November 23rd, 2017

Background on ~pissed off's case

GetHuman: ~pissed off - can you tell our other TransUnion customers when your case took place?
~pissed off: Sure. It was morning, on November 19th.
GetHuman: Did you reach out to TransUnion, and if so, how?
~pissed off: I used the 800-916-8800 number I found for on the GetHuman TransUnion customer phone number page I was on: TransUnion Customer Service Phone Number
GetHuman: And which of these common TransUnion customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off a list of common TransUnion problems)
~pissed off: "Fix credit score" was why I was trying to call.

~pissed off's review of TransUnion customer service

GetHuman: So how would you sum up your experience for GetHuman's TransUnion customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off: **** pore service all they want is letters don't call us we want letters. you are not to be beleaved only them and the big companys and fat bankers and loan companys is all that matter your word is **** to them. and it must be aginst the law to hire English speaking people.i think they do it so you will hang up and not you cant under stand them.**** pore!!!!!!!!!!!!!!!!!!!!!!!!!
GetHuman: Let's quantify your experience contacting TransUnion. On a scale of 1 to 5, how easy is it go get help on a TransUnion problem?
~pissed off: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off: I'd give them a five out of five on communication.
GetHuman: And what about TransUnion's ability to quickly and effectively address your problem?
~pissed off: For that I would say three out of five.
GetHuman: And finally- any advice for other TransUnion customers?
~pissed off: Call them early in the day or late. Don't forget any personal or account information you might need for TransUnion to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off taken from his TransUnion customer service problem that occurred on November 19th, 2017.

TransUnion

3.03 of 5 stars | 352 reviews

~pissed off's TransUnion Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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