Transtutors: A highly recommended organisation. Yesterday i...
A Transtutors customer review by GetHuman user ~josephine kim from November 20th, 2017
Background on ~josephine kim's case
GetHuman: ~josephine kim - can you tell our other Transtutors customers when your case took place?
~josephine kim: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Transtutors, and if so, how?
GetHuman: And which of these common Transtutors customer issues best describes the reason you wanted to talk to them?
(Shows ~josephine kim a list of common Transtutors problems)
~josephine kim: "None of those really matches why I wanted to call Transtutors that day." was why I was trying to call.
~josephine kim's review of Transtutors customer service
GetHuman: So how would you sum up your experience for GetHuman's Transtutors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~josephine kim: A highly recommended organisation. Yesterday i hired them to complete my chemistry assignment and guess what i got a **% off discount. The really know how to retain customer. Good work!
GetHuman: Let's quantify your experience contacting Transtutors. On a scale of 1 to 5, how easy is it go get help on a Transtutors problem?
~josephine kim: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~josephine kim: I'd give them a one out of five on communication.
GetHuman: And what about Transtutors's ability to quickly and effectively address your problem?
~josephine kim: For that I would say one out of five.
GetHuman: And finally- any advice for other Transtutors customers?
~josephine kim: Call them early in the day or late. Don't forget any personal or account information you might need for Transtutors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~josephine kim taken from his Transtutors customer service problem that occurred on November 14th, 2017.
Transtutors
1.00 of 5 stars | 8 reviews
~josephine kim's Transtutors Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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