Travelers Insurance: Everyone, I spoke with was caring, and worked h...
A Travelers Insurance customer review by GetHuman user GetHuman-314667 from November 26th, 2017
Background on GetHuman-314667's case
GetHuman: GetHuman-314667 - can you tell our other Travelers Insurance customers when your case took place?
GetHuman-314667: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Travelers Insurance, and if so, how?
GetHuman: And which of these common Travelers Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-314667 a list of common Travelers Insurance problems)
GetHuman-314667: "Find an agent" was why I was trying to call.
GetHuman-314667's review of Travelers Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Travelers Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-314667: Everyone, I spoke with was caring, and worked hard*To resolve my question. * , Excellent Customer service -- D. Thomas
GetHuman: Let's quantify your experience contacting Travelers Insurance. On a scale of 1 to 5, how easy is it go get help on a Travelers Insurance problem?
GetHuman-314667: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-314667: I'd give them a four out of five on communication.
GetHuman: And what about Travelers Insurance's ability to quickly and effectively address your problem?
GetHuman-314667: For that I would say three out of five.
GetHuman: And finally- any advice for other Travelers Insurance customers?
GetHuman-314667: Call them early in the day or late. Don't forget any personal or account information you might need for Travelers Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-314667 taken from his Travelers Insurance customer service problem that occurred on November 18th, 2017.