Trendtimes.com: Terrible communications asked for * day deliver...
A Trendtimes.com customer review by GetHuman user ~tom from November 14th, 2017
Background on ~tom's case
GetHuman: ~tom - can you tell our other Trendtimes.com customers when your case took place?
~tom: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to Trendtimes.com, and if so, how?
GetHuman: And which of these common Trendtimes.com customer issues best describes the reason you wanted to talk to them?
(Shows ~tom a list of common Trendtimes.com problems)
~tom: "Warranty claim" was why I was trying to call.
~tom's review of Trendtimes.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Trendtimes.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tom: Terrible communications asked for * day delivery called * times gave me the wrong tracking * very unorganized.
GetHuman: Let's quantify your experience contacting Trendtimes.com. On a scale of 1 to 5, how easy is it go get help on a Trendtimes.com problem?
~tom: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tom: I'd give them a one out of five on communication.
GetHuman: And what about Trendtimes.com's ability to quickly and effectively address your problem?
~tom: For that I would say two out of five.
GetHuman: And finally- any advice for other Trendtimes.com customers?
~tom: Call them early in the day or late. Don't forget any personal or account information you might need for Trendtimes.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tom taken from his Trendtimes.com customer service problem that occurred on November 7th, 2017.