Trulia: I have been holding for ** minutes. No one pick...
A Trulia customer review by GetHuman user GetHuman-49877 from November 27th, 2017
Background on GetHuman-49877's case
GetHuman: GetHuman-49877 - can you tell our other Trulia customers when your case took place?
GetHuman-49877: Yeah. It was evening, on November 23rd.
GetHuman: Did you reach out to Trulia, and if so, how?
GetHuman: And which of these common Trulia customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-49877 a list of common Trulia problems)
GetHuman-49877: "Technical support" was why I was trying to call.
GetHuman-49877's review of Trulia customer service
GetHuman: So how would you sum up your experience for GetHuman's Trulia customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-49877: I have been holding for ** minutes. No one picked up. My home has a price cut that is not refelective on the site.. shame
GetHuman: Let's quantify your experience contacting Trulia. On a scale of 1 to 5, how easy is it go get help on a Trulia problem?
GetHuman-49877: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-49877: I'd give them a two out of five on communication.
GetHuman: And what about Trulia's ability to quickly and effectively address your problem?
GetHuman-49877: For that I would say three out of five.
GetHuman: And finally- any advice for other Trulia customers?
GetHuman-49877: Call them early in the day or late. Don't forget any personal or account information you might need for Trulia to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-49877 taken from his Trulia customer service problem that occurred on November 23rd, 2017.