Twitch chat not working when I stream.
A Twitch customer review by GetHuman user GetHuman-dontreal from December 7th, 2017
Background on GetHuman-dontreal's case
GetHuman: GetHuman-dontreal - can you tell our other Twitch customers when your case took place?
GetHuman-dontreal: Yup. It was morning, on December 5th.
GetHuman: Did you reach out to Twitch, and if so, how?
GetHuman: And which of these common Twitch customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-dontreal a list of common Twitch problems)
GetHuman-dontreal: "Account Access" was why I was trying to contact.
GetHuman-dontreal's review of Twitch customer service
GetHuman: So how would you sum up your experience for GetHuman's Twitch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-dontreal: Twitch chat not working when I stream.
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-dontreal: When I stream from my PlayStation * the chat doesn't work. Message don't display. So no one can write message or I can't see messages. I get a "cannot display comments. Cannot connect to the server error".
GetHuman: Let's quantify your experience contacting Twitch. On a scale of 1 to 5, how easy is it go get help on a Twitch problem?
GetHuman-dontreal: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-dontreal: I'd give them a one out of five on communication.
GetHuman: And what about Twitch's ability to quickly and effectively address your problem?
GetHuman-dontreal: For that I would say one out of five.
GetHuman: And finally- any advice for other Twitch customers?
GetHuman-dontreal: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Twitch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-dontreal taken from his Twitch customer service problem that occurred on December 5th, 2017.
Twitch
-1.00 of 5 stars | 20 reviews
GetHuman-dontreal's Twitch Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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