Twoo: I am very upset when the price said only *e but...
A Twoo customer review by GetHuman user GetHuman-nyreeng from December 5th, 2017
Background on GetHuman-nyreeng's case
GetHuman: GetHuman-nyreeng - can you tell our other Twoo customers when your case took place?
GetHuman-nyreeng: Yup. It was afternoon, on December 1st.
GetHuman: Did you reach out to Twoo, and if so, how?
GetHuman: And which of these common Twoo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nyreeng a list of common Twoo problems)
GetHuman-nyreeng: "Account Setup" was why I was trying to contact.
GetHuman-nyreeng's review of Twoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Twoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nyreeng: I am very upset when the price said only *e but then they took ***ero
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-nyreeng: The primium prise in the twoo was very big lie and cheating to someone
GetHuman: Let's quantify your experience contacting Twoo. On a scale of 1 to 5, how easy is it go get help on a Twoo problem?
GetHuman-nyreeng: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nyreeng: I'd give them a five out of five on communication.
GetHuman: And what about Twoo's ability to quickly and effectively address your problem?
GetHuman-nyreeng: For that I would say five out of five.
GetHuman: And finally- any advice for other Twoo customers?
GetHuman-nyreeng: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Twoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nyreeng taken from his Twoo customer service problem that occurred on December 1st, 2017.
Twoo
6.60 of 5 stars | 77 reviews
GetHuman-nyreeng's Twoo Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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