U.S Department of Veterans Affairs: Phone numbers listed on the website don't work...

A U.S Department of Veterans Affairs customer review by GetHuman user ~OIF vet from November 5th, 2017

Background on ~OIF vet's case

GetHuman: ~OIF vet - can you tell our other U.S Department of Veterans Affairs customers when your case took place?
~OIF vet: Sure. It was evening, on October 29th.
GetHuman: Did you reach out to U.S Department of Veterans Affairs, and if so, how?
~OIF vet: I used a phone number I found on the GetHuman U.S Department of Veterans Affairs customer service contact info page: Contact U.S Department of Veterans Affairs Customer Service
GetHuman: And which of these common U.S Department of Veterans Affairs customer issues best describes the reason you wanted to talk to them?
(Shows ~OIF vet a list of common U.S Department of Veterans Affairs problems)
~OIF vet: "None of those really matches why I wanted to call U.S Department of Veterans Affairs that day." was why I was trying to call.

~OIF vet's review of U.S Department of Veterans Affairs customer service

GetHuman: So how would you sum up your experience for GetHuman's U.S Department of Veterans Affairs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~OIF vet: Phone numbers listed on the website don't work! Tried to contact Debt Management Center, but it just redirected to some phone number information scam
GetHuman: Let's quantify your experience contacting U.S Department of Veterans Affairs. On a scale of 1 to 5, how easy is it go get help on a U.S Department of Veterans Affairs problem?
~OIF vet: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~OIF vet: I'd give them a five out of five on communication.
GetHuman: And what about U.S Department of Veterans Affairs's ability to quickly and effectively address your problem?
~OIF vet: For that I would say five out of five.
GetHuman: And finally- any advice for other U.S Department of Veterans Affairs customers?
~OIF vet: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for U.S Department of Veterans Affairs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~OIF vet taken from his U.S Department of Veterans Affairs customer service problem that occurred on October 29th, 2017.

U.S Department of Veterans Affairs

3.60 of 5 stars | 30 reviews

~OIF vet's U.S Department of Veterans Affairs Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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