UAMS Medical Center: First horrible experience is when I went into t...

A UAMS Medical Center customer review by GetHuman user ~ash01 from November 23rd, 2017

Background on ~ash01's case

GetHuman: ~ash01 - can you tell our other UAMS Medical Center customers when your case took place?
~ash01: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to UAMS Medical Center, and if so, how?
~ash01: I used the 800-264-2675 number I found for on the GetHuman UAMS Medical Center customer phone number page I was on: UAMS Medical Center Customer Service Phone Number
GetHuman: And which of these common UAMS Medical Center customer issues best describes the reason you wanted to talk to them?
(Shows ~ash01 a list of common UAMS Medical Center problems)
~ash01: "None of those really matches why I wanted to call UAMS Medical Center that day." was why I was trying to call.

~ash01's review of UAMS Medical Center customer service

GetHuman: So how would you sum up your experience for GetHuman's UAMS Medical Center customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ash01: First horrible experience is when I went into the hospital when in labor, horrible nurses. Not gonna go yo inti detail as im using ny phone to Type this and it doesnt work welk. Worst experience ive ever has with nurses and doctora. Not prepared and very rude. Popped Mt blood vessels horrible horrible horrible. Then yesterday went in for a ua at *** for a kidney infection and still have heard nothing back, calles * times and finally a good nurse said she will try ti figure out what id going on. Urinalysis come back the same day and in in horrible pain. Would never recommend this hospital yo anyone.
GetHuman: Let's quantify your experience contacting UAMS Medical Center. On a scale of 1 to 5, how easy is it go get help on a UAMS Medical Center problem?
~ash01: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ash01: I'd give them a three out of five on communication.
GetHuman: And what about UAMS Medical Center's ability to quickly and effectively address your problem?
~ash01: For that I would say one out of five.
GetHuman: And finally- any advice for other UAMS Medical Center customers?
~ash01: Call them early in the day or late. Don't forget any personal or account information you might need for UAMS Medical Center to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ash01 taken from his UAMS Medical Center customer service problem that occurred on November 17th, 2017.

UAMS Medical Center

1.00 of 5 stars | 3 reviews

~ash01's UAMS Medical Center Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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