US Citizenship & Immigration Service: What a relief. After ** mins of frustration, I...
A US Citizenship & Immigration Service customer review by GetHuman user GetHuman-151912 from November 1st, 2017
Background on GetHuman-151912's case
GetHuman: GetHuman-151912 - can you tell our other US Citizenship & Immigration Service customers when your case took place?
GetHuman-151912: Yeah. It was middle of the night, on October 25th.
GetHuman: Did you reach out to US Citizenship & Immigration Service, and if so, how?
GetHuman: And which of these common US Citizenship & Immigration Service customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-151912 a list of common US Citizenship & Immigration Service problems)
GetHuman-151912: "Check Application Status" was why I was trying to call.
GetHuman-151912's review of US Citizenship & Immigration Service customer service
GetHuman: So how would you sum up your experience for GetHuman's US Citizenship & Immigration Service customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-151912: What a relief. After ** mins of frustration, I got through to a very helpful 'human' (with the *,*,*)& received the information I was desperate for. Why do they make it near impossible to do this by 'normal' means?
GetHuman: Let's quantify your experience contacting US Citizenship & Immigration Service. On a scale of 1 to 5, how easy is it go get help on a US Citizenship & Immigration Service problem?
GetHuman-151912: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-151912: I'd give them a five out of five on communication.
GetHuman: And what about US Citizenship & Immigration Service's ability to quickly and effectively address your problem?
GetHuman-151912: For that I would say five out of five.
GetHuman: And finally- any advice for other US Citizenship & Immigration Service customers?
GetHuman-151912: Call them early in the day or late. Don't forget any personal or account information you might need for US Citizenship & Immigration Service to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-151912 taken from his US Citizenship & Immigration Service customer service problem that occurred on October 25th, 2017.