US Federal Trade Commission: After registering my cell phone on the Do Not C...

A US Federal Trade Commission customer review by GetHuman user ~Fran from November 11th, 2017

Background on ~Fran's case

GetHuman: ~Fran - can you tell our other US Federal Trade Commission customers when your case took place?
~Fran: Sure. It was afternoon, on November 2nd.
GetHuman: Did you reach out to US Federal Trade Commission, and if so, how?
~Fran: I used the 877-382-4357 number I found for on the GetHuman US Federal Trade Commission customer phone number page I was on: US Federal Trade Commission Customer Service Phone Number
GetHuman: And which of these common US Federal Trade Commission customer issues best describes the reason you wanted to talk to them?
(Shows ~Fran a list of common US Federal Trade Commission problems)
~Fran: "Local services" was why I was trying to call.

~Fran's review of US Federal Trade Commission customer service

GetHuman: So how would you sum up your experience for GetHuman's US Federal Trade Commission customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fran: After registering my cell phone on the Do Not Call Registry I received many, many unsolicited calls. I tried to report it to the Registry but needed to talk to a real person. My complaint was registered immediately and Randy suggested that I change my number since I was being charged for all of these calls. Thank you, thank you, thank you!
GetHuman: Let's quantify your experience contacting US Federal Trade Commission. On a scale of 1 to 5, how easy is it go get help on a US Federal Trade Commission problem?
~Fran: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fran: I'd give them a five out of five on communication.
GetHuman: And what about US Federal Trade Commission's ability to quickly and effectively address your problem?
~Fran: For that I would say five out of five.
GetHuman: And finally- any advice for other US Federal Trade Commission customers?
~Fran: Call them early in the day or late. Don't forget any personal or account information you might need for US Federal Trade Commission to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fran taken from his US Federal Trade Commission customer service problem that occurred on November 2nd, 2017.

US Federal Trade Commission

4.60 of 5 stars | 35 reviews

~Fran's US Federal Trade Commission Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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