US Homeland Security - FEMA: I need to talk to someone in FEMA about the met...

A US Homeland Security - FEMA customer review by GetHuman user ~Anonymous from November 23rd, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other US Homeland Security - FEMA customers when your case took place?
~Anonymous: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to US Homeland Security - FEMA, and if so, how?
~Anonymous: I used the 800-621-3362 number I found for on the GetHuman US Homeland Security - FEMA customer phone number page I was on: US Homeland Security - FEMA Customer Service Phone Number
GetHuman: And which of these common US Homeland Security - FEMA customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common US Homeland Security - FEMA problems)
~Anonymous: "Complaint" was why I was trying to call.

~Anonymous's review of US Homeland Security - FEMA customer service

GetHuman: So how would you sum up your experience for GetHuman's US Homeland Security - FEMA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: I need to talk to someone in FEMA about the methodology used to prepare the FEMA REport, "Preparedness in America". Pelase provide me with a phone number.
GetHuman: Let's quantify your experience contacting US Homeland Security - FEMA. On a scale of 1 to 5, how easy is it go get help on a US Homeland Security - FEMA problem?
~Anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about US Homeland Security - FEMA's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other US Homeland Security - FEMA customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for US Homeland Security - FEMA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his US Homeland Security - FEMA customer service problem that occurred on November 19th, 2017.

US Homeland Security - FEMA

1.00 of 5 stars | 4 reviews

~Anonymous's US Homeland Security - FEMA Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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