US IRS Identity Theft: Customer service was questioning my authenticit...

A US IRS Identity Theft customer review by GetHuman user GetHuman-410886 from November 27th, 2017

Background on GetHuman-410886's case

GetHuman: GetHuman-410886 - can you tell our other US IRS Identity Theft customers when your case took place?
GetHuman-410886: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to US IRS Identity Theft, and if so, how?
GetHuman-410886: I used the 800-908-4490 number I found for on the GetHuman US IRS Identity Theft customer phone number page I was on: US IRS Identity Theft Customer Service Phone Number
GetHuman: And which of these common US IRS Identity Theft customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-410886 a list of common US IRS Identity Theft problems)
GetHuman-410886: "Complaint" was why I was trying to call.

GetHuman-410886's review of US IRS Identity Theft customer service

GetHuman: So how would you sum up your experience for GetHuman's US IRS Identity Theft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-410886: Customer service was questioning my authenticity. Insensitive. Waited on hold for at least ** minutes for her to retrieve the mailing address.
GetHuman: Let's quantify your experience contacting US IRS Identity Theft. On a scale of 1 to 5, how easy is it go get help on a US IRS Identity Theft problem?
GetHuman-410886: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-410886: I'd give them a four out of five on communication.
GetHuman: And what about US IRS Identity Theft's ability to quickly and effectively address your problem?
GetHuman-410886: For that I would say three out of five.
GetHuman: And finally- any advice for other US IRS Identity Theft customers?
GetHuman-410886: Call them early in the day or late. Don't forget any personal or account information you might need for US IRS Identity Theft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-410886 taken from his US IRS Identity Theft customer service problem that occurred on November 24th, 2017.

US IRS Identity Theft

1.86 of 5 stars | 75 reviews

GetHuman-410886's US IRS Identity Theft Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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