US News & World Report: Since I just called and left a message I'll wai...

A US News & World Report customer review by GetHuman user GetHuman-139097 from November 13th, 2017

Background on GetHuman-139097's case

GetHuman: GetHuman-139097 - can you tell our other US News & World Report customers when your case took place?
GetHuman-139097: Yeah. It was late at night, on November 10th.
GetHuman: Did you reach out to US News & World Report, and if so, how?
GetHuman-139097: I used a help page I found on the GetHuman US News & World Report customer service contact info page: Contact US News & World Report Customer Service
GetHuman: And which of these common US News & World Report customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-139097 a list of common US News & World Report problems)
GetHuman-139097: "Cancel subscription" was why I was trying to contact.

GetHuman-139097's review of US News & World Report customer service

GetHuman: So how would you sum up your experience for GetHuman's US News & World Report customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-139097: Since I just called and left a message I'll wait for response. If US & NEW World Re-ort stopped printing issues then I would like a refund on subscription.
GetHuman: Let's quantify your experience contacting US News & World Report. On a scale of 1 to 5, how easy is it go get help on a US News & World Report problem?
GetHuman-139097: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-139097: I'd give them a five out of five on communication.
GetHuman: And what about US News & World Report's ability to quickly and effectively address your problem?
GetHuman-139097: For that I would say two out of five.
GetHuman: And finally- any advice for other US News & World Report customers?
GetHuman-139097: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for US News & World Report to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-139097 taken from his US News & World Report customer service problem that occurred on November 10th, 2017.

US News & World Report

2.00 of 5 stars | 1 reviews

GetHuman-139097's US News & World Report Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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