US Postal Service (USPS): Can't talk to a live person only to a stupid au...
A US Postal Service (USPS) customer review by GetHuman user ~rob from November 23rd, 2017
Background on ~rob's case
GetHuman: ~rob - can you tell our other US Postal Service (USPS) customers when your case took place?
~rob: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~rob a list of common US Postal Service (USPS) problems)
~rob: "Delivery problem" was why I was trying to call.
~rob's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rob: Can't talk to a live person only to a stupid automated even if it can't solve my problem I mailed a package today at the Robert leflore Jr post office located in Chicago on division and lemoyne the server at the window was on the phone while processing my package to ship and has messed because the tracking information has shown that the package I shipped from Chicago to Texas has been delivered within * minutes this is total incompetence and tryed to call the **** *** **** number and can never reach a live representative is the post office about to go out of business the most unreliable service ever I sell on eBay and don't want my customers to think I am running a fraud something needs to be done about the post office and really soon
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~rob: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rob: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~rob: For that I would say one out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~rob: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rob taken from his US Postal Service (USPS) customer service problem that occurred on November 19th, 2017.