US Postal Service (USPS): I don't know why an item has been seated in one...
A US Postal Service (USPS) customer review by GetHuman user ~BAD EXPERIENCE from November 26th, 2017
Background on ~BAD EXPERIENCE's case
GetHuman: ~BAD EXPERIENCE - can you tell our other US Postal Service (USPS) customers when your case took place?
~BAD EXPERIENCE: Yes. It was afternoon, on November 18th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~BAD EXPERIENCE a list of common US Postal Service (USPS) problems)
~BAD EXPERIENCE: "File a report" was why I was trying to call.
~BAD EXPERIENCE's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BAD EXPERIENCE: I don't know why an item has been seated in one distribution hub for over ** hours and not delivered to destination - *.* hrs -.*From San Diego to Reedley, dropped on jan ** at noon and today Feb * at noon, still not completed. I understand why Postal Service is BROKE.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~BAD EXPERIENCE: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BAD EXPERIENCE: I'd give them a four out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~BAD EXPERIENCE: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~BAD EXPERIENCE: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BAD EXPERIENCE taken from his US Postal Service (USPS) customer service problem that occurred on November 18th, 2017.