US Postal Service (USPS): The customer service was very polite. She liste...
A US Postal Service (USPS) customer review by GetHuman user ~nanathe cook from November 25th, 2017
Background on ~nanathe cook's case
GetHuman: ~nanathe cook - can you tell our other US Postal Service (USPS) customers when your case took place?
~nanathe cook: Yup. It was afternoon, on November 21st.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~nanathe cook a list of common US Postal Service (USPS) problems)
~nanathe cook: "Missing Package" was why I was trying to call.
~nanathe cook's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~nanathe cook: The customer service was very polite. She listened to my concerns and asked if I wanted to file a complaint regarding the manner that my mail and packages are being delivered. I said yes, I would. I do hope that this will resolve the problems I have had since the regular mail carrier has retired.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~nanathe cook: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~nanathe cook: I'd give them a five out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~nanathe cook: For that I would say four out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~nanathe cook: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~nanathe cook taken from his US Postal Service (USPS) customer service problem that occurred on November 21st, 2017.