US Postal Service (USPS): USPS hung up on me the first time and I had to...
A US Postal Service (USPS) customer review by GetHuman user ~frustrated no more from November 22nd, 2017
Background on ~frustrated no more's case
GetHuman: ~frustrated no more - can you tell our other US Postal Service (USPS) customers when your case took place?
~frustrated no more: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated no more a list of common US Postal Service (USPS) problems)
~frustrated no more: "Returns" was why I was trying to call.
~frustrated no more's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated no more: USPS hung up on me the first time and I had to call back. After waiting ** more minutes a USPS agent answered and was very helpful. My concerns were resolved.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~frustrated no more: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated no more: I'd give them a two out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~frustrated no more: For that I would say three out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~frustrated no more: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated no more taken from his US Postal Service (USPS) customer service problem that occurred on November 15th, 2017.