US Postal Service (USPS): ******** customer service. Worst customer servi...
A US Postal Service (USPS) customer review by GetHuman user ~USPS SUCKS from November 25th, 2017
Background on ~USPS SUCKS's case
GetHuman: ~USPS SUCKS - can you tell our other US Postal Service (USPS) customers when your case took place?
~USPS SUCKS: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~USPS SUCKS a list of common US Postal Service (USPS) problems)
~USPS SUCKS: "Track an order" was why I was trying to call.
~USPS SUCKS's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~USPS SUCKS: ******** customer service. Worst customer service ever. Now i see why everyone uses Fedex and UPS. Tried live chat but it never worked. Tried calling * different usps contact numbers and they all direct you to this stupid machine. You never get to speak with an actual person!
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~USPS SUCKS: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~USPS SUCKS: I'd give them a three out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~USPS SUCKS: For that I would say two out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~USPS SUCKS: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~USPS SUCKS taken from his US Postal Service (USPS) customer service problem that occurred on November 17th, 2017.