US Postal Service (USPS): nobody answered my call and i called more then...
A US Postal Service (USPS) customer review by GetHuman user ~ChristinaB from November 19th, 2017
Background on ~ChristinaB's case
GetHuman: ~ChristinaB - can you tell our other US Postal Service (USPS) customers when your case took place?
~ChristinaB: Yes I can. It was afternoon, on November 9th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~ChristinaB a list of common US Postal Service (USPS) problems)
~ChristinaB: "Update account information" was why I was trying to call.
~ChristinaB's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ChristinaB: nobody answered my call and i called more then one customer service... no one ever answer.. all the money their paid n they cant even do their job the rite way... in a country full of Neanderthals they wear the ****** badge of honor... they r rude and never answer like customer service reps r suppose to in a calm and respectful manner... everyone demands respect and things would run more smoothly if ppl were better to each other... we as ppl send packages all over the US and there never should be a risk of losing or stealing of any contents of anyones package... i think its ******** that ppl have to live with the way the USPS system functions... being rude and telling me they cant find my package n they cant find it NO refund... r u ****** kidding me.... im sure i could find them in a hot min... i think i am gna take this up in court... they must hire straight criminals to work in their facilities... sad... i for one am not proud to even live in a coutry full of **** juggling thunder c
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~ChristinaB: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ChristinaB: I'd give them a two out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~ChristinaB: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~ChristinaB: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ChristinaB taken from his US Postal Service (USPS) customer service problem that occurred on November 9th, 2017.