US Postal Service (USPS): **note that the bot has updated* you cannot get...
A US Postal Service (USPS) customer review by GetHuman user ~haha no from November 23rd, 2017
Background on ~haha no's case
GetHuman: ~haha no - can you tell our other US Postal Service (USPS) customers when your case took place?
~haha no: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~haha no a list of common US Postal Service (USPS) problems)
~haha no: "File a report" was why I was trying to call.
~haha no's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~haha no: **note that the bot has updated* you cannot get through by the * then * route. You must go through the telephone tree. And once you do that and wait, well *******. UGH, the USPS help line has gone downhill since the last time I called.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~haha no: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~haha no: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~haha no: For that I would say two out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~haha no: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~haha no taken from his US Postal Service (USPS) customer service problem that occurred on November 15th, 2017.