US Postal Service (USPS): they were terrible, I could not get a hold of a...
A US Postal Service (USPS) customer review by GetHuman user GetHuman-218965 from November 19th, 2017
Background on GetHuman-218965's case
GetHuman: GetHuman-218965 - can you tell our other US Postal Service (USPS) customers when your case took place?
GetHuman-218965: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-218965 a list of common US Postal Service (USPS) problems)
GetHuman-218965: "File a report" was why I was trying to call.
GetHuman-218965's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-218965: they were terrible, I could not get a hold of anyone!!! My friend had her work visa papers shipped to my house. I used USPS and did tracking... now the papers are lost in the mail.... and no one from customer services will even pick up. She called her new company that she will work for and they said without those papers she will not be able to work and America will ship her back to Germany.... THANKS USPS for ruining ppls lives one day at a time.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
GetHuman-218965: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-218965: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
GetHuman-218965: For that I would say two out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
GetHuman-218965: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-218965 taken from his US Postal Service (USPS) customer service problem that occurred on November 12th, 2017.