US Weekly Magazine: I received an out of country operated that I co...
A US Weekly Magazine customer review by GetHuman user GetHuman-289705 from November 27th, 2017
Background on GetHuman-289705's case
GetHuman: GetHuman-289705 - can you tell our other US Weekly Magazine customers when your case took place?
GetHuman-289705: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to US Weekly Magazine, and if so, how?
GetHuman: And which of these common US Weekly Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-289705 a list of common US Weekly Magazine problems)
GetHuman-289705: "None of those really matches why I wanted to call US Weekly Magazine that day." was why I was trying to call.
GetHuman-289705's review of US Weekly Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's US Weekly Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-289705: I received an out of country operated that I could mostly understand. We are trying to cancel a subscription that we did not order. They said they can only stop delivery, not cancel. The y said the order was placed by a *rd party called Strategic Media at ***-***-****. They said only they can cancel. I told them they had essentially stolen my money since I never ordered this magazine and my information was mined online The said SM were the ones who took my money and they had no part of it. Would not admit that by sending a magazine they are in fact part of it. Going to BBB and police.
GetHuman: Let's quantify your experience contacting US Weekly Magazine. On a scale of 1 to 5, how easy is it go get help on a US Weekly Magazine problem?
GetHuman-289705: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-289705: I'd give them a three out of five on communication.
GetHuman: And what about US Weekly Magazine's ability to quickly and effectively address your problem?
GetHuman-289705: For that I would say four out of five.
GetHuman: And finally- any advice for other US Weekly Magazine customers?
GetHuman-289705: Call them early in the day or late. Don't forget any personal or account information you might need for US Weekly Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-289705 taken from his US Weekly Magazine customer service problem that occurred on November 17th, 2017.