USAutoParts.net: Re ********* ordered part on **th. I called on...
A USAutoParts.net customer review by GetHuman user ~flippalot from November 16th, 2017
Background on ~flippalot's case
GetHuman: ~flippalot - can you tell our other USAutoParts.net customers when your case took place?
~flippalot: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to USAutoParts.net, and if so, how?
GetHuman: And which of these common USAutoParts.net customer issues best describes the reason you wanted to talk to them?
(Shows ~flippalot a list of common USAutoParts.net problems)
~flippalot: "None of those really matches why I wanted to call USAutoParts.net that day." was why I was trying to call.
~flippalot's review of USAutoParts.net customer service
GetHuman: So how would you sum up your experience for GetHuman's USAutoParts.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flippalot: Re ********* ordered part on **th. I called on **rd due to non notification by your company (who has my correct email and phone). Part is N*A and a cardone is offered at **% disc. I refuse and talk to cust svc. ** mins wasting my time for a **% disc. Rock auto beats your price by nearly *$ even w your insulting discount. I ordered nearly ***$ worth of parts earlier this year. Yo dropped the ball here. You didn't notify me...I had to call you and you tell me it's N*A. You waste my time and you can't deliver even a competitive price. I know now what all you claims of "fast, low price, helpful" are worth. I will not buy from you again. I WILL tell everyone I speak to that you are liars who can't take responsibility for your mistakes!! DON"T CALL OR EMAIL ME! I gave you ** mins to fix it and you insulted me.
GetHuman: Let's quantify your experience contacting USAutoParts.net. On a scale of 1 to 5, how easy is it go get help on a USAutoParts.net problem?
~flippalot: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flippalot: I'd give them a one out of five on communication.
GetHuman: And what about USAutoParts.net's ability to quickly and effectively address your problem?
~flippalot: For that I would say one out of five.
GetHuman: And finally- any advice for other USAutoParts.net customers?
~flippalot: Call them early in the day or late. Don't forget any personal or account information you might need for USAutoParts.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flippalot taken from his USAutoParts.net customer service problem that occurred on November 14th, 2017.
USAutoParts.net
1.00 of 5 stars | 1 reviews
~flippalot's USAutoParts.net Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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