USBPhoneWorld.com: I ordered a laptop battery which showed to be...
A USBPhoneWorld.com customer review by GetHuman user ~dmurphyar from November 21st, 2017
Background on ~dmurphyar's case
GetHuman: ~dmurphyar - can you tell our other USBPhoneWorld.com customers when your case took place?
~dmurphyar: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to USBPhoneWorld.com, and if so, how?
GetHuman: And which of these common USBPhoneWorld.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dmurphyar a list of common USBPhoneWorld.com problems)
~dmurphyar: "Change order" was why I was trying to call.
~dmurphyar's review of USBPhoneWorld.com customer service
GetHuman: So how would you sum up your experience for GetHuman's USBPhoneWorld.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dmurphyar: I ordered a laptop battery which showed to be "in stock" on February **, ****. They charged my card immediately but two weeks later I had no battery and no communication at all. I called - I was told that it should ship out the next day or a week or two later at the longest. I asked them to cancel my order and refund my card. I was told that I might not see the credit for up to * days - amazing that it takes so long considering how quickly they CHARGED my card for a product they didn't have in stock tough they said they did. It's not April **th - or reversal, no refund and my order status is "pending review." I'm having to dispute the charge w*Visa. STAY AWAY FROM THESE THIEVES!!!!!!
GetHuman: Let's quantify your experience contacting USBPhoneWorld.com. On a scale of 1 to 5, how easy is it go get help on a USBPhoneWorld.com problem?
~dmurphyar: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dmurphyar: I'd give them a four out of five on communication.
GetHuman: And what about USBPhoneWorld.com's ability to quickly and effectively address your problem?
~dmurphyar: For that I would say three out of five.
GetHuman: And finally- any advice for other USBPhoneWorld.com customers?
~dmurphyar: Call them early in the day or late. Don't forget any personal or account information you might need for USBPhoneWorld.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dmurphyar taken from his USBPhoneWorld.com customer service problem that occurred on November 18th, 2017.
USBPhoneWorld.com
1.00 of 5 stars | 3 reviews
~dmurphyar's USBPhoneWorld.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like USBPhoneWorld.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with USBPhoneWorld.com in any way.