Ubid.com: Contacting a person on the phone was fast, howe...
A Ubid.com customer review by GetHuman user ~flovent2 from November 14th, 2017
Background on ~flovent2's case
GetHuman: ~flovent2 - can you tell our other Ubid.com customers when your case took place?
~flovent2: Yeah. It was evening, on November 7th.
GetHuman: Did you reach out to Ubid.com, and if so, how?
GetHuman: And which of these common Ubid.com customer issues best describes the reason you wanted to talk to them?
(Shows ~flovent2 a list of common Ubid.com problems)
~flovent2: "Update account information" was why I was trying to contact.
~flovent2's review of Ubid.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Ubid.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flovent2: Contacting a person on the phone was fast, however they were not helpful at all in solving our problem* the billing address for our credit card is in Canada and their system won't accept any cards who's billing address isn't in the states! How backward can you get!
GetHuman: Let's quantify your experience contacting Ubid.com. On a scale of 1 to 5, how easy is it go get help on a Ubid.com problem?
~flovent2: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flovent2: I'd give them a three out of five on communication.
GetHuman: And what about Ubid.com's ability to quickly and effectively address your problem?
~flovent2: For that I would say four out of five.
GetHuman: And finally- any advice for other Ubid.com customers?
~flovent2: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Ubid.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flovent2 taken from his Ubid.com customer service problem that occurred on November 7th, 2017.