Ubisoft: I got banned from rainbow
Background on GetHuman-halldeon's case
GetHuman: GetHuman-halldeon - can you tell our other Ubisoft customers when your case took place?
GetHuman-halldeon: Yeah. It was evening, on December 4th.
GetHuman: Did you reach out to Ubisoft, and if so, how?
GetHuman: And which of these common Ubisoft customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-halldeon a list of common Ubisoft problems)
GetHuman-halldeon: "Appeal Ban" was why I was trying to call.
GetHuman-halldeon's review of Ubisoft customer service
GetHuman: So how would you sum up your experience for GetHuman's Ubisoft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-halldeon: I got banned from rainbow
GetHuman: Let's quantify your experience contacting Ubisoft. On a scale of 1 to 5, how easy is it go get help on a Ubisoft problem?
GetHuman-halldeon: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-halldeon: I'd give them a four out of five on communication.
GetHuman: And what about Ubisoft's ability to quickly and effectively address your problem?
GetHuman-halldeon: For that I would say five out of five.
GetHuman: And finally- any advice for other Ubisoft customers?
GetHuman-halldeon: Call them early in the day or late. Don't forget any personal or account information you might need for Ubisoft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-halldeon taken from his Ubisoft customer service problem that occurred on December 4th, 2017.