Ulta Beauty: I shop at the Ridgedale, Minnetonka store. I a...
A Ulta Beauty customer review by GetHuman user ~jan mehle from November 15th, 2017
Background on ~jan mehle's case
GetHuman: ~jan mehle - can you tell our other Ulta Beauty customers when your case took place?
~jan mehle: Yup. It was evening, on November 8th.
GetHuman: Did you reach out to Ulta Beauty, and if so, how?
GetHuman: And which of these common Ulta Beauty customer issues best describes the reason you wanted to talk to them?
(Shows ~jan mehle a list of common Ulta Beauty problems)
~jan mehle: "Change order" was why I was trying to call.
~jan mehle's review of Ulta Beauty customer service
GetHuman: So how would you sum up your experience for GetHuman's Ulta Beauty customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jan mehle: I shop at the Ridgedale, Minnetonka store. I always receive helpful, courteous service. In particular, I would like to highlight the exceptional service I received from Leanne on *-**-** in the store. She was helpful in suggesting products, very pleasant and was concerned I my purchase was what I was shopping for. Thank you**Jan Mehle
GetHuman: Let's quantify your experience contacting Ulta Beauty. On a scale of 1 to 5, how easy is it go get help on a Ulta Beauty problem?
~jan mehle: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jan mehle: I'd give them a five out of five on communication.
GetHuman: And what about Ulta Beauty's ability to quickly and effectively address your problem?
~jan mehle: For that I would say two out of five.
GetHuman: And finally- any advice for other Ulta Beauty customers?
~jan mehle: Call them early in the day or late. Don't forget any personal or account information you might need for Ulta Beauty to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jan mehle taken from his Ulta Beauty customer service problem that occurred on November 8th, 2017.