Undergroundstation.com: I went into the store in a good mood and came o...
A Undergroundstation.com customer review by GetHuman user GetHuman-237518 from November 10th, 2017
Background on GetHuman-237518's case
GetHuman: GetHuman-237518 - can you tell our other Undergroundstation.com customers when your case took place?
GetHuman-237518: Yup. It was afternoon, on November 2nd.
GetHuman: Did you reach out to Undergroundstation.com, and if so, how?
GetHuman: And which of these common Undergroundstation.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-237518 a list of common Undergroundstation.com problems)
GetHuman-237518: "Cancel order" was why I was trying to call.
GetHuman-237518's review of Undergroundstation.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Undergroundstation.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-237518: I went into the store in a good mood and came out angry. There's nothing wrong with the place but the worker that helped me who called herself the manager was very impolite and disrespectful. She gave me attitude all along just because the shoes didn't feet me. Her name is Tiarre Torres. Someone needs to get rid of her.
GetHuman: Let's quantify your experience contacting Undergroundstation.com. On a scale of 1 to 5, how easy is it go get help on a Undergroundstation.com problem?
GetHuman-237518: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-237518: I'd give them a one out of five on communication.
GetHuman: And what about Undergroundstation.com's ability to quickly and effectively address your problem?
GetHuman-237518: For that I would say four out of five.
GetHuman: And finally- any advice for other Undergroundstation.com customers?
GetHuman-237518: Call them early in the day or late. Don't forget any personal or account information you might need for Undergroundstation.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-237518 taken from his Undergroundstation.com customer service problem that occurred on November 2nd, 2017.
Undergroundstation.com
1.00 of 5 stars | 1 reviews
GetHuman-237518's Undergroundstation.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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