Uneedit.com is unscrupulous and deceptive. They...
A Uneedit.com customer review by GetHuman user ~Anonymous17 from November 11th, 2017
Background on ~Anonymous17's case
GetHuman: ~Anonymous17 - can you tell our other Uneedit.com customers when your case took place?
~Anonymous17: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to Uneedit.com, and if so, how?
GetHuman: And which of these common Uneedit.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous17 a list of common Uneedit.com problems)
~Anonymous17: "Overcharge/Strange charge" was why I was trying to call.
~Anonymous17's review of Uneedit.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Uneedit.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous17: Uneedit.com is unscrupulous and deceptive. They lied and said they shipped a product after I cancelled ** times*, and refused many requests for a tracking number. They tried to bully me over the phone to cancel the order from a reputable company and harrassed me about who the competitor was and what the prices were. This company must be desperate, and certainly liars, when it comes to doing business. After finally a complaint with their states Comsumer Protection Division and only then did they agree to refund my money. They said I could keep the product when it came but when I asked for a "tracking number" they still could not provide it because they still don't have the product to ship. Nasty business but very polite emails.
GetHuman: Let's quantify your experience contacting Uneedit.com. On a scale of 1 to 5, how easy is it go get help on a Uneedit.com problem?
~Anonymous17: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous17: I'd give them a three out of five on communication.
GetHuman: And what about Uneedit.com's ability to quickly and effectively address your problem?
~Anonymous17: For that I would say five out of five.
GetHuman: And finally- any advice for other Uneedit.com customers?
~Anonymous17: Call them early in the day or late. Don't forget any personal or account information you might need for Uneedit.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous17 taken from his Uneedit.com customer service problem that occurred on November 4th, 2017.