Unemployment Compensation Florida: Contacting the unemployment office is pitiful.I...

A Unemployment Compensation Florida customer review by GetHuman user ~Susan from November 19th, 2017

Background on ~Susan's case

GetHuman: ~Susan - can you tell our other Unemployment Compensation Florida customers when your case took place?
~Susan: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to Unemployment Compensation Florida, and if so, how?
~Susan: I used the 850-245-7105 number I found for on the GetHuman Unemployment Compensation Florida customer phone number page I was on: Unemployment Compensation Florida Customer Service Phone Number
GetHuman: And which of these common Unemployment Compensation Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Susan a list of common Unemployment Compensation Florida problems)
~Susan: "Collecting benefits" was why I was trying to call.

~Susan's review of Unemployment Compensation Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Unemployment Compensation Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susan: Contacting the unemployment office is pitiful.I have called ** times in one day only to be disconnected each time because the automated response is that the reps are busy. It doesn't even allow you to wait in the order the call is being made. Going to the local one stop center for assistance in anything to do with unemployment claims is a joke. It was a waste a gas that I can not afford and was not helped. Was actually told to call the *** number. The web site is awful. It is not user friendly. I understand the the last thing the government wants to do is actually help us states citizens who want to be productive. Also with the unemployment, there must be something with the mailing system as I received fact finding forms in the mail the day it was to be submitted. How fair is that? If the government doesn't want to helps it's people then why not just remove the possibility of all so called assistance. It's impossible any ways.I will be homeless before I even hear a response if I will q
GetHuman: Let's quantify your experience contacting Unemployment Compensation Florida. On a scale of 1 to 5, how easy is it go get help on a Unemployment Compensation Florida problem?
~Susan: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susan: I'd give them a two out of five on communication.
GetHuman: And what about Unemployment Compensation Florida's ability to quickly and effectively address your problem?
~Susan: For that I would say one out of five.
GetHuman: And finally- any advice for other Unemployment Compensation Florida customers?
~Susan: Call them early in the day or late. Don't forget any personal or account information you might need for Unemployment Compensation Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susan taken from his Unemployment Compensation Florida customer service problem that occurred on November 11th, 2017.

Unemployment Compensation Florida

1.84 of 5 stars | 130 reviews

~Susan's Unemployment Compensation Florida Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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