Unemployment Compensation Florida: I filled out all info online as needed. No prog...

A Unemployment Compensation Florida customer review by GetHuman user ~karenwq from November 23rd, 2017

Background on ~karenwq's case

GetHuman: ~karenwq - can you tell our other Unemployment Compensation Florida customers when your case took place?
~karenwq: Sure. It was afternoon, on November 15th.
GetHuman: Did you reach out to Unemployment Compensation Florida, and if so, how?
~karenwq: I used the 850-245-7105 number I found for on the GetHuman Unemployment Compensation Florida customer phone number page I was on: Unemployment Compensation Florida Customer Service Phone Number
GetHuman: And which of these common Unemployment Compensation Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~karenwq a list of common Unemployment Compensation Florida problems)
~karenwq: "Claims" was why I was trying to call.

~karenwq's review of Unemployment Compensation Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Unemployment Compensation Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~karenwq: I filled out all info online as needed. No progress made, keeps stating "claim is being processed" for a whole week already. Called twice during this week and was asked each time to repeat the same info about employers that I already entered and answered completely when I filed claim online, nothing different about what they asked me over phone as what I answered online. Online I had to enter my employers Federal ID number and I did. Now over the phone I am asked what this number is - what happened to it when I entered it with my claim and you can't tell me that unemployment doesn't have that number in their own records already! *So twice I had to call to get my claim moving again, and if I had not called each of those times it would have been delayed even longer. I can only guess I will have to call twice again next week too because it seems inevitable or almost on purpose that info that has already been given has to be repeated over the phone or else it gets put on hold without k
GetHuman: Let's quantify your experience contacting Unemployment Compensation Florida. On a scale of 1 to 5, how easy is it go get help on a Unemployment Compensation Florida problem?
~karenwq: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~karenwq: I'd give them a two out of five on communication.
GetHuman: And what about Unemployment Compensation Florida's ability to quickly and effectively address your problem?
~karenwq: For that I would say three out of five.
GetHuman: And finally- any advice for other Unemployment Compensation Florida customers?
~karenwq: Call them early in the day or late. Don't forget any personal or account information you might need for Unemployment Compensation Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~karenwq taken from his Unemployment Compensation Florida customer service problem that occurred on November 15th, 2017.

Unemployment Compensation Florida

1.84 of 5 stars | 130 reviews

~karenwq's Unemployment Compensation Florida Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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