Unemployment Compensation Florida: Since they "switched over to a new system," thi...

A Unemployment Compensation Florida customer review by GetHuman user ~Lauren from November 20th, 2017

Background on ~Lauren's case

GetHuman: ~Lauren - can you tell our other Unemployment Compensation Florida customers when your case took place?
~Lauren: Yup. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Unemployment Compensation Florida, and if so, how?
~Lauren: I used the 850-245-7105 number I found for on the GetHuman Unemployment Compensation Florida customer phone number page I was on: Unemployment Compensation Florida Customer Service Phone Number
GetHuman: And which of these common Unemployment Compensation Florida customer issues best describes the reason you wanted to talk to them?
(Shows ~Lauren a list of common Unemployment Compensation Florida problems)
~Lauren: "Claims" was why I was trying to call.

~Lauren's review of Unemployment Compensation Florida customer service

GetHuman: So how would you sum up your experience for GetHuman's Unemployment Compensation Florida customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lauren: Since they "switched over to a new system," things have just taken a turn for the worse. I remember a couple years ago when I received unemployment from the state of Florida, they thoroughly investigated me, and I was noticed of my determination in a matter of two weeks. Not in this case. I filed at the beginning of December ****, and it is not February ****. I have not seen a dime! I was told it was because I still have a pending adjudication notice. I've been calling for weeks and it's like I've gotten no where with them. Luckily I have someone who is supporting me right now, but I just feel bad for those who aren't as fortunate as me. They really shouldn't have tried to fix something that wasn't broken. Terrible service. Thanks Rick Scott!
GetHuman: Let's quantify your experience contacting Unemployment Compensation Florida. On a scale of 1 to 5, how easy is it go get help on a Unemployment Compensation Florida problem?
~Lauren: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lauren: I'd give them a one out of five on communication.
GetHuman: And what about Unemployment Compensation Florida's ability to quickly and effectively address your problem?
~Lauren: For that I would say five out of five.
GetHuman: And finally- any advice for other Unemployment Compensation Florida customers?
~Lauren: Call them early in the day or late. Don't forget any personal or account information you might need for Unemployment Compensation Florida to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lauren taken from his Unemployment Compensation Florida customer service problem that occurred on November 13th, 2017.

Unemployment Compensation Florida

1.84 of 5 stars | 130 reviews

~Lauren's Unemployment Compensation Florida Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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