Uniden: when a call goes unanswered for almost one hour...
A Uniden customer review by GetHuman user ~unidenhelpsucks from November 26th, 2017
Background on ~unidenhelpsucks's case
GetHuman: ~unidenhelpsucks - can you tell our other Uniden customers when your case took place?
~unidenhelpsucks: Yes. It was evening, on November 17th.
GetHuman: Did you reach out to Uniden, and if so, how?
GetHuman: And which of these common Uniden customer issues best describes the reason you wanted to talk to them?
(Shows ~unidenhelpsucks a list of common Uniden problems)
~unidenhelpsucks: "Where to buy" was why I was trying to call.
~unidenhelpsucks's review of Uniden customer service
GetHuman: So how would you sum up your experience for GetHuman's Uniden customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unidenhelpsucks: when a call goes unanswered for almost one hour, there's a major, MAJOR problem. there literally is no service! just wait and hope. no more!
GetHuman: Let's quantify your experience contacting Uniden. On a scale of 1 to 5, how easy is it go get help on a Uniden problem?
~unidenhelpsucks: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unidenhelpsucks: I'd give them a two out of five on communication.
GetHuman: And what about Uniden's ability to quickly and effectively address your problem?
~unidenhelpsucks: For that I would say one out of five.
GetHuman: And finally- any advice for other Uniden customers?
~unidenhelpsucks: Call them early in the day or late. Don't forget any personal or account information you might need for Uniden to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unidenhelpsucks taken from his Uniden customer service problem that occurred on November 17th, 2017.