United Airlines: On the current cell phone speakers its challeng...

A United Airlines customer review by GetHuman user ~New Sioux from November 26th, 2017

Background on ~New Sioux's case

GetHuman: ~New Sioux - can you tell our other United Airlines customers when your case took place?
~New Sioux: Yeah. It was middle of the night, on November 25th.
GetHuman: Did you reach out to United Airlines, and if so, how?
~New Sioux: I used the 800-864-8331 number I found for on the GetHuman United Airlines customer phone number page I was on: United Airlines Customer Service Phone Number
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~New Sioux a list of common United Airlines problems)
~New Sioux: "Flight Inquiry" was why I was trying to call.

~New Sioux's review of United Airlines customer service

GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~New Sioux: On the current cell phone speakers its challenging to understand people with foreign accents. Nonetheless the guy on the phone was pretty good.
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
~New Sioux: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~New Sioux: I'd give them a five out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
~New Sioux: For that I would say two out of five.
GetHuman: And finally- any advice for other United Airlines customers?
~New Sioux: Call them early in the day or late. Don't forget any personal or account information you might need for United Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~New Sioux taken from his United Airlines customer service problem that occurred on November 25th, 2017.

United Airlines

3.14 of 5 stars | 1183 reviews

~New Sioux's United Airlines Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like United Airlines, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with United Airlines in any way.

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