Universal Music Group: I call from Sweden *:**PM- *:**PM because a del...
A Universal Music Group customer review by GetHuman user ~Humus from November 20th, 2017
Background on ~Humus's case
GetHuman: ~Humus - can you tell our other Universal Music Group customers when your case took place?
~Humus: Yes I can. It was late at night, on November 11th.
GetHuman: Did you reach out to Universal Music Group, and if so, how?
GetHuman: And which of these common Universal Music Group customer issues best describes the reason you wanted to talk to them?
(Shows ~Humus a list of common Universal Music Group problems)
~Humus: "None of those really matches why I wanted to contact Universal Music Group that day." was why I was trying to contact.
~Humus's review of Universal Music Group customer service
GetHuman: So how would you sum up your experience for GetHuman's Universal Music Group customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Humus: I call from Sweden *:**PM- *:**PM because a delivery wasn't made. Couldn't get through and I think this company stinks!
GetHuman: Let's quantify your experience contacting Universal Music Group. On a scale of 1 to 5, how easy is it go get help on a Universal Music Group problem?
~Humus: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Humus: I'd give them a one out of five on communication.
GetHuman: And what about Universal Music Group's ability to quickly and effectively address your problem?
~Humus: For that I would say one out of five.
GetHuman: And finally- any advice for other Universal Music Group customers?
~Humus: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Universal Music Group to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Humus taken from his Universal Music Group customer service problem that occurred on November 11th, 2017.
Universal Music Group
1.00 of 5 stars | 1 reviews
~Humus's Universal Music Group Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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