University of Phoenix: Hello, as a human resources director of a large...
A University of Phoenix customer review by GetHuman user ~Joeutha from November 20th, 2017
Background on ~Joeutha's case
GetHuman: ~Joeutha - can you tell our other University of Phoenix customers when your case took place?
~Joeutha: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to University of Phoenix, and if so, how?
GetHuman: And which of these common University of Phoenix customer issues best describes the reason you wanted to talk to them?
(Shows ~Joeutha a list of common University of Phoenix problems)
~Joeutha: "None of those really matches why I wanted to call University of Phoenix that day." was why I was trying to call.
~Joeutha's review of University of Phoenix customer service
GetHuman: So how would you sum up your experience for GetHuman's University of Phoenix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joeutha: Hello, as a human resources director of a large corporation, I never hire anyone with a degree from the University of Phoenix. Anyone with a job application with the University of Phoenix listed as an institution from which they have a degree, their application is immediately shredded. Anyone can get a degree from UoP without learning anything. People who cannot get a degree from any other institution end up at the University of Phoenix, and according to the Department of Education, only **% of those people graduate. There are many better real colleges with professors, with a campus that has world-class online classes and degrees like Colorado State University in Fort Collins, Colorado or Grand Canyon University in Phoenix, Arizona, just to name a couple. Too enroll at UoP will be a big mistake for anyone.*Joe Utha, MBA
GetHuman: Let's quantify your experience contacting University of Phoenix. On a scale of 1 to 5, how easy is it go get help on a University of Phoenix problem?
~Joeutha: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joeutha: I'd give them a three out of five on communication.
GetHuman: And what about University of Phoenix's ability to quickly and effectively address your problem?
~Joeutha: For that I would say two out of five.
GetHuman: And finally- any advice for other University of Phoenix customers?
~Joeutha: Call them early in the day or late. Don't forget any personal or account information you might need for University of Phoenix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joeutha taken from his University of Phoenix customer service problem that occurred on November 12th, 2017.