Urban Outfitters: WAS TOLD BY YOUNG LADY THAT I THERE IS NO ONE T...
A Urban Outfitters customer review by GetHuman user ~DARRYLJP from November 21st, 2017
Background on ~DARRYLJP's case
GetHuman: ~DARRYLJP - can you tell our other Urban Outfitters customers when your case took place?
~DARRYLJP: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Urban Outfitters, and if so, how?
GetHuman: And which of these common Urban Outfitters customer issues best describes the reason you wanted to talk to them?
(Shows ~DARRYLJP a list of common Urban Outfitters problems)
~DARRYLJP: "Track order" was why I was trying to call.
~DARRYLJP's review of Urban Outfitters customer service
GetHuman: So how would you sum up your experience for GetHuman's Urban Outfitters customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DARRYLJP: WAS TOLD BY YOUNG LADY THAT I THERE IS NO ONE TO TALK TO, HAVE TO E MAIL OR WRITE A LETTER, FOR THEY HAVE NO LIVE CUSTOMER SERVICE. MANAGER, DIST MANAGER, REG MANAGER ARE NOT ALLOWED TO SPEACK TO CUSTOMERS. DARRYL
GetHuman: Let's quantify your experience contacting Urban Outfitters. On a scale of 1 to 5, how easy is it go get help on a Urban Outfitters problem?
~DARRYLJP: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DARRYLJP: I'd give them a one out of five on communication.
GetHuman: And what about Urban Outfitters's ability to quickly and effectively address your problem?
~DARRYLJP: For that I would say one out of five.
GetHuman: And finally- any advice for other Urban Outfitters customers?
~DARRYLJP: Call them early in the day or late. Don't forget any personal or account information you might need for Urban Outfitters to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DARRYLJP taken from his Urban Outfitters customer service problem that occurred on November 13th, 2017.
Urban Outfitters
1.00 of 5 stars | 1 reviews
~DARRYLJP's Urban Outfitters Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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