UrbanMinx.com: Received order and it is missing a top that I w...
A UrbanMinx.com customer review by GetHuman user ~Bad customer service from November 15th, 2017
Background on ~Bad customer service's case
GetHuman: ~Bad customer service - can you tell our other UrbanMinx.com customers when your case took place?
~Bad customer service: Sure. It was evening, on November 8th.
GetHuman: Did you reach out to UrbanMinx.com, and if so, how?
GetHuman: And which of these common UrbanMinx.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bad customer service a list of common UrbanMinx.com problems)
~Bad customer service: "Change order" was why I was trying to call.
~Bad customer service's review of UrbanMinx.com customer service
GetHuman: So how would you sum up your experience for GetHuman's UrbanMinx.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bad customer service: Received order and it is missing a top that I was charged for. Left * messages -* phone * email and still no return call to me. I may do a charge back with my credit card because I never received what I paid for. They are impossible to get a hold of.
GetHuman: Let's quantify your experience contacting UrbanMinx.com. On a scale of 1 to 5, how easy is it go get help on a UrbanMinx.com problem?
~Bad customer service: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bad customer service: I'd give them a two out of five on communication.
GetHuman: And what about UrbanMinx.com's ability to quickly and effectively address your problem?
~Bad customer service: For that I would say one out of five.
GetHuman: And finally- any advice for other UrbanMinx.com customers?
~Bad customer service: Call them early in the day or late. Don't forget any personal or account information you might need for UrbanMinx.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bad customer service taken from his UrbanMinx.com customer service problem that occurred on November 8th, 2017.
UrbanMinx.com
1.00 of 5 stars | 1 reviews
~Bad customer service's UrbanMinx.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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