VW Parts Vortex: I ordered parts on line from VWpartsvortex.com...

A VW Parts Vortex customer review by GetHuman user ~maina from November 26th, 2017

Background on ~maina's case

GetHuman: ~maina - can you tell our other VW Parts Vortex customers when your case took place?
~maina: Sure. It was evening, on November 18th.
GetHuman: Did you reach out to VW Parts Vortex, and if so, how?
~maina: I used a help page I found on the GetHuman VW Parts Vortex customer service contact info page: Contact VW Parts Vortex Customer Service
GetHuman: And which of these common VW Parts Vortex customer issues best describes the reason you wanted to talk to them?
(Shows ~maina a list of common VW Parts Vortex problems)
~maina: "Returns" was why I was trying to contact.

~maina's review of VW Parts Vortex customer service

GetHuman: So how would you sum up your experience for GetHuman's VW Parts Vortex customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~maina: I ordered parts on line from VWpartsvortex.com and when shipment was delivered, some parts were missing. I called the company and was advised to trace the missing parts from USPS who were their carrier for the shipment. Staff is rude and very unprofessional. I would not recommend vwpartsvortex.com.
GetHuman: Let's quantify your experience contacting VW Parts Vortex. On a scale of 1 to 5, how easy is it go get help on a VW Parts Vortex problem?
~maina: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~maina: I'd give them a one out of five on communication.
GetHuman: And what about VW Parts Vortex's ability to quickly and effectively address your problem?
~maina: For that I would say one out of five.
GetHuman: And finally- any advice for other VW Parts Vortex customers?
~maina: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for VW Parts Vortex to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~maina taken from his VW Parts Vortex customer service problem that occurred on November 18th, 2017.

VW Parts Vortex

1.00 of 5 stars | 3 reviews

~maina's VW Parts Vortex Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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