ValuSoft: Got a email from these folks. They said to con...
A ValuSoft customer review by GetHuman user ~flightluver from November 10th, 2017
Background on ~flightluver's case
GetHuman: ~flightluver - can you tell our other ValuSoft customers when your case took place?
~flightluver: Yup. It was late at night, on November 8th.
GetHuman: Did you reach out to ValuSoft, and if so, how?
GetHuman: And which of these common ValuSoft customer issues best describes the reason you wanted to talk to them?
(Shows ~flightluver a list of common ValuSoft problems)
~flightluver: "Make a purchase" was why I was trying to contact.
~flightluver's review of ValuSoft customer service
GetHuman: So how would you sum up your experience for GetHuman's ValuSoft customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flightluver: Got a email from these folks. They said to contact their tech service. Well, I've been doing that all afternoon and can't even get on the webpage. I keep getting "Timed-out"
GetHuman: Let's quantify your experience contacting ValuSoft. On a scale of 1 to 5, how easy is it go get help on a ValuSoft problem?
~flightluver: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flightluver: I'd give them a one out of five on communication.
GetHuman: And what about ValuSoft's ability to quickly and effectively address your problem?
~flightluver: For that I would say four out of five.
GetHuman: And finally- any advice for other ValuSoft customers?
~flightluver: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ValuSoft to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flightluver taken from his ValuSoft customer service problem that occurred on November 8th, 2017.
ValuSoft
1.00 of 5 stars | 1 reviews
~flightluver's ValuSoft Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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