Vanilla Visa Card: No Registration Privacy!

A Vanilla Visa Card customer review by GetHuman user GetHuman-psdphot from November 29th, 2017

Background on GetHuman-psdphot's case

GetHuman: GetHuman-psdphot - can you tell our other Vanilla Visa Card customers when your case took place?
GetHuman-psdphot: Yup. It was late at night, on November 21st.
GetHuman: Did you reach out to Vanilla Visa Card, and if so, how?
GetHuman-psdphot: I used the 855-686-9513 number I found for on the GetHuman Vanilla Visa Card customer phone number page I was on: Vanilla Visa Card Customer Service Phone Number
GetHuman: And which of these common Vanilla Visa Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-psdphot a list of common Vanilla Visa Card problems)
GetHuman-psdphot: "Question" was why I was trying to call.

GetHuman-psdphot's review of Vanilla Visa Card customer service

GetHuman: So how would you sum up your experience for GetHuman's Vanilla Visa Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-psdphot: No Registration Privacy!
GetHuman: Can you tell the rest of us a bit more from what happened on 11/21/17?
GetHuman-psdphot: Once Upon A Time, There Was PRIVACY.... As of Today (September ****) I've noticed that VanillaVisa cards up to $*** have been pulled off shelves at some local stores, and at CVS they require your ID and want to scan your drivers license to purchase a Vanilla Visa card... which makes no sense since you don't have to register your information to buy or use this card... so obviously the government is now working with CVS to track people's identity when you purchase these cards... to track your money and spending.... what is this country coming to?!
GetHuman: Let's quantify your experience contacting Vanilla Visa Card. On a scale of 1 to 5, how easy is it go get help on a Vanilla Visa Card problem?
GetHuman-psdphot: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-psdphot: I'd give them a one out of five on communication.
GetHuman: And what about Vanilla Visa Card's ability to quickly and effectively address your problem?
GetHuman-psdphot: For that I would say four out of five.
GetHuman: And finally- any advice for other Vanilla Visa Card customers?
GetHuman-psdphot: Call them early in the day or late. Don't forget any personal or account information you might need for Vanilla Visa Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-psdphot taken from his Vanilla Visa Card customer service problem that occurred on November 21st, 2017.

Vanilla Visa Card

1.90 of 5 stars | 120 reviews

GetHuman-psdphot's Vanilla Visa Card Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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