VeriSign, Inc.: I recently had a card declined payment because...
A VeriSign, Inc. customer review by GetHuman user ~BobD from November 18th, 2017
Background on ~BobD's case
GetHuman: ~BobD - can you tell our other VeriSign, Inc. customers when your case took place?
~BobD: Yeah. It was morning, on November 10th.
GetHuman: Did you reach out to VeriSign, Inc., and if so, how?
GetHuman: And which of these common VeriSign, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~BobD a list of common VeriSign, Inc. problems)
~BobD: "Service problem" was why I was trying to call.
~BobD's review of VeriSign, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's VeriSign, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BobD: I recently had a card declined payment because of these people here and all they called to see if I had done this and I had so they give a claim number and said they would approve it and * hrs later still not approved and tried again to use it and again they kicked it back so from now on when I use this card if their Logo and sign in pop up I will decline the transaction
GetHuman: Let's quantify your experience contacting VeriSign, Inc.. On a scale of 1 to 5, how easy is it go get help on a VeriSign, Inc. problem?
~BobD: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BobD: I'd give them a four out of five on communication.
GetHuman: And what about VeriSign, Inc.'s ability to quickly and effectively address your problem?
~BobD: For that I would say one out of five.
GetHuman: And finally- any advice for other VeriSign, Inc. customers?
~BobD: Call them early in the day or late. Don't forget any personal or account information you might need for VeriSign, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BobD taken from his VeriSign, Inc. customer service problem that occurred on November 10th, 2017.
VeriSign, Inc.
1.00 of 5 stars | 1 reviews
~BobD's VeriSign, Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like VeriSign, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with VeriSign, Inc. in any way.